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Intercultural Management

Enseignant : Eric Hertzler

Objectif du cours

Objectif

This course focuses on the management of cultural differences. Multinationals as many domestic firms face multicultural environments.
The first objective is to increase awareness of students' own cultural assumptions and respect for other cultural perspectives.
The second objective is to develop and expand knowledge and understanding about the basic drives behind national and organizational cultural differences and the impact of cultural differences on cross cultural issues in organizations.
The third objective is to acquire an understanding of the effectiveness of different strategies of international managers working in International Purchasing and Logistics.
Through simulations and exercises, students will develop their skills of communicating and managing in diverse cultural environments and in cross cultural situations.

Plan du cours

Plan du cours

Introduction - Why is Intercultural Management Important (Don't underestimate it but don't overestimate it!)?
1 - Intercultural Communication and Intercultural Negotiation (theory and cases)
2 - Managing an international workforce (theory and cases)
3 - Conflicts and Cultural Differences (theory and cases)

Evaluation des étudiants

Évaluation des étudiants

Intercultural Interview Paper - Main Paper (Individual Project) 60% / Discussion and In-Class Participation 40%

Bibliographie

Bibliographie

Barabel M., Meier O., La gestion internationale des ressources humaines, Dunod, 2011
Chevrier S., Gérer des équipes internationales, Presses Université de Laval, 2013
D’Iribarne P., Cultures et Mondialisation, Seuil, collec. Points, 2002
Gannon, M, and Newman, K., The Blackwell Handbook of Cross-cultural Management, Blackwell, 2002
Guirdham, M., Communicating across cultures at work, Palgrave Macmillan, 2005
Hofstede, G. Cultures Consequences: International Differences in Work Related Values Sage, 2001
Mead, R. International Management: Cross-cultural Dimensions, Blackwell, 2004
Trompenaars F., Hampden Turner C., L’entreprise multiculturelle, Maxima, 2008
Schneider, S. and Barsoux, J-L, Managing Across Cultures, Prentice Hall, 2002
Donaldson, T. (1996). Values in Tension: Ethics away from Home. Harvard Business Review, 74(5): 48-62.
Huntington, S.P. (1996). The West Unique, Not Universal. Foreign Affairs, 75(6): 28-46.
Jung, K.D. (1994). Is Culture Destiny? The Myth of Asia’s Anti-Democratic Values. Foreign Affairs, 73(6): 189-194.
Osland, J.O., Bird, A. (2000). Beyond Sophisticated Stereotyping: Cultural Sensemaking in Context. The Academy of Management Executive, 14(1): 65-79.
Puffer, S.M. (1994). Understanding the Bear: A Portrait of Russian Business Leaders. Academy of Management Executive, 8(1): 41-54.
Su, C., and Littlefield, J.E. (2001). Entering Guanxi: A Business Ethical Dilemma in Mainland
China? Journal of Business Ethics, 33(3); 199-210.
Zakaria, F. (1994). Culture is Destiny: A Conversation with Lee Kuan Yew. Foreign Affairs, 73(2): 109-126.


Volume horaire : 14.00 h
Période : non semestrialisé
Unité d'enseignement : 4. Environnement de l'entreprise
Langue : anglais
ECTS : 1.50